Frequently Asked Questions

QPS Dental Support provides excellent administrative
support for dental practices.

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FAQ

QPS works with many types of Practice Management Software such as Dentrix, Eaglesoft, Open Dental, Fuse, Dentrix Ascend, Softdent, Tab32, and more.. Even if we never worked with your specific practice management software, it will be very easy for us to understand and we should be ready to work on it within one day.

QPS Dental Support complies with all HIPAA regulations. We will address all relevant agreements to ensure tha both parties are 100% compliant with HIPAA/HITECH laws.  

Please check back later for more FAQs!

Submit Claims:
  • Run Utilization reports and Procedure Not Attached to Claims reports in the Practice Management System
  • Submit all claims with proper x-rays, narratives and other attachments daily (every claim will be billed immediately)

Goal: To bill all claims accurately and promptly.

Post all Payments (Checks and EFTs):
  • Post scanned EOBs
  • Download EOBs from the EFTs that are found on insurance portals daily
  • Post all payments into Practice Management Software
  • Make all necessary adjustments as per the guidelines of your office
  • Reconcile the postings with Practice Management reports and Adjustments reports, ensuring no mistakes in postings and adjustments

Goal: To post all payments and adjustments accurately.

Follow-Up All Outstanding Claims:
  • Follow-up on all outstanding claims
  • Resubmit all claims that did not make it to insurance company the first time
  • Collect all EOBs
  • Obtain all cashed checks information
  • Appeal claim denials, if necessary

Goal: To bring 60+ and 90+ AR balance close to $0

We support all Practice Management Software including Dentrix, Eaglesoft, Open Dental, Easy Dental, Soft Dent, etc. Even if we never worked on your software before, its just the matter of a couple of days to get up to speed. Just let us know what software you have and we will take care of it.  

Yes, we do work with any type of Imaging Software Dexis, Vixvin, Schick, XDR, and any other imaging software.

No problem, we can help you! We will guide you on how to set-up everything for so we are able to provide our services to you. We will also guide you on how to convert to digital with minimal expense (just as a courtesy). Regardless, we can support you with no problem. Please call us for further details.

All you need is a scanner and a dedicated computer for our support work.

No, we do not charge a start-up fee. There is no commitment. If you are happy with our service, continue. If not, you can stop the service anytime. 

Absolutely not! There is no commitment. If you ever find that our service is not a valuable addition, just let us know and you can stop the service anytime. Our goal is to be a good and reliable part of your business that makes your work easier. If that’s not happening, then there is no point in continuing the services.  

QPS Dental Support was established by professionals who have owned and managed multiple dental groups. We know the care your practice needs.

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